Frequently Asked Questions
You Asked; We Answered.
Looking for more information regarding one of our products, custom orders, or a pending order? Here is our list of frequently asked questions for some quick answers. If the answer you seek is not here, please get in touch with us.
What payment services do you accept?
We are able to offer PayPal on the website. If there is another payment method that you need to utilize, let us know. We will try to work with you to arrange that payment.
What is your return policy?
Returns: Keep Up Creations anticipates your cats will love their toys so much you will see no need for a return. As a small business, we are unable to accept returns.
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Exchanges: Those with a history with cats know that sometimes they can be particular about what suits their fancy. We are confident in the quality of the inspired innovations we handcraft, unique in size or fabric design, and are certain your cats will love their playtime enhancements (toys). As a small business, we do not offer exchanges, at this time.